Please check your poller settings (Settings->Poller settings) or the file /opt/etc/Thermiq_linux.ini and make sure it looks similar to:
[poller_ThermIQ_MQTT]
enabled = 1
MQTTServer_IP = ‘127.0.0.1’
MQTTServer_Port = 1883
MQTTServer_User = ‘thermiq’
MQTTServer_PW = ‘xxxxxxx’
MQTTServer_Cafile = ”
MQTTClient_Name = ‘ThermIQ_30AAAAAAAA’
MQTTNode = ‘ThermIQ/ThermIQ-room2’
Please note that you have to restart the PI (or the poller service…) before changes come inte effect.
One way to test out settings without restarting is to type the following into a ssh connection:
ThermIQ-MQTT_listener -v
and observe the output